Returns: Returns are handled in the same manner that they are handled in store. You have 10 business day to return the item to us for full refund in the method you paid. Items can be mailed to us or dropped off at either store. The return must be an “in stock” item and cannot have been altered in any way. Special orders, modified pieces, engraved pieces, or worn pieces are not subject to return and are final sale. In special circumstances, when you go past the 10-day mark, we may be able to offer you a store credit, which like a gift card does not expire.
Return Authorization: In order to process a return, we must be notified in advance and give you an RA #. The RA# is to be written on the side of the box. RA #’s can be obtained by using contact us, Live Chat or by calling 800-633-2553. Any Item without an RA# will be rejected.
Shipping: All items returned to us must be paid by the customer unless the return is due to our error. We recommend insuring your return for its full amount. If the order was in error we will send you a return label. Please mail Returns to David Harvey Returns
995 Boston Post Rd.
Darien, CT 06820